FAQ
Frequently Asked Questions
What time does my tour actually start & finish?
How can I confirm my booking?
How can I calculate my tour/transfer quote?
What is the average waiting time for pickups & drop offs, when should we let you know when we are ready?
What is the difference between “Design Your Own” and “Pre-Designed Tours”?
How many maximum passengers can you take in the car?
Are your tours private or shared with other people outside of our group?
Restaurant & Accommodation Transfer times on the website?
What are the payment options?
What is outside “Free Pick Up Zone Surcharge” and how is it calculated?
What is Public Holiday Surcharge?
Can I exceed/go over the actual booked time? Are there any charges?
Do you have a cancellation policy?
What if I can’t find the service I am looking for listed on the website?
What is cleaning/repair fee?
What is unacceptable behaviour and what are the consequences?
How can I find out about your promotions, offers and discounts?




