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FAQ

Frequently Asked Questions

What time does my tour actually start & finish?

How can I confirm my booking?

How can I calculate my tour/transfer quote?

What is the average waiting time for pickups & drop offs, when should we let you know when we are ready?

What is the difference between “Design Your Own” and “Pre-Designed Tours”?

How many maximum passengers can you take in the car?

Are your tours private or shared with other people outside of our group?

Restaurant & Accommodation Transfer times on the website?

What are the payment options?

What is outside “Free Pick Up Zone Surcharge” and how is it calculated?

What is Public Holiday Surcharge?

Can I exceed/go over the actual booked time? Are there any charges?

Do you have a cancellation policy?

What if I can’t find the service I am looking for listed on the website?

What is cleaning/repair fee?

What is unacceptable behaviour and what are the consequences?

How can I find out about your promotions, offers and discounts?

Contact us today to experience the ultimate private driving experience.
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